First it was the airlines. They charged for snacks. They charged for checking bags. They charged for blankets, pillows, headphones, and carry-ons. It’s frustrating but once you figure out to carry on your luggage and get elite status it all works out okay. Now the hotels are gearing up to charge more fees.
An article in the New York Times highlights how hotel chains are considering adding fees to all kinds of things, including the service of checking your bag for a few hours. They’re also starting to raise internet fees upwards of $20 a day.
While I have little issue with hotels adding fees to items such as room service or minibars, I do have an issue with all of the fees being added for parking, internet, checked luggage, etc. What next, will they charge me if I use two towels instead of one?
It’s time for travelers (especially business travelers) to complain at the front desk every single time they are confronted with additional or new fees for elements that used to be included in the price of the room. Additionally, it’s important to demand that older full-service properties be updated with amenities such as free WiFi in rooms and all public areas. If a discount chain can do it, why can’t Marriott?
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First it was the airlines. They charged for snacks. They charged for checking bags. They charged for blankets, pillows, headphones, and carry-ons. It’s frustrating but once you figure out to carry on your luggage and get elite status it all works out okay. Now the hotels are gearing up to charge more fees.
An article in the New York Times highlights how hotel chains are considering adding fees to all kinds of things, including the service of checking your bag for a few hours. They’re also starting to raise internet fees upwards of $20 a day.
While I have little issue with hotels adding fees to items such as room service or minibars, I do have an issue with all of the fees being added for parking, internet, checked luggage, etc. What next, will they charge me if I use two towels instead of one?
It’s time for travelers (especially business travelers) to complain at the front desk every single time they are confronted with additional or new fees for elements that used to be included in the price of the room. Additionally, it’s important to demand that older full-service properties be updated with amenities such as free WiFi in rooms and all public areas. If a discount chain can do it, why can’t Marriott?
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Posted in article, business travel, commentary, marriott, technology, travel, Uncategorized | Tags: airlines, article, business travel, fees, hotel, New York Times, travel